Privacy Policy

1. Introduction

Nanyang Version Management Lab Pte. Ltd. ("NVML", "we", "us", or "our") operates the Gitme.ai platform, an AI-powered knowledge management solution. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, company name, job title, and other information you provide when creating an account.
• Usage Data: Information about how you use our platform, including features accessed, time spent, and actions taken.
• Communication Data: Information you provide when contacting us, including support requests and feedback.
• Payment Information: Billing details and transaction information when you purchase our services.

2.2 Content Data

Our services involve analyzing and processing content from your repositories, documentation, and other sources. This may include:

• Code repositories and version history
• Documentation and knowledge base content
• Communication logs from connected platforms
• Project management data

3. How We Use Your Information

We use your information for the following purposes:

• Providing and improving our services
• Personalizing your experience
• Processing transactions
• Responding to your inquiries and support requests
• Sending administrative information and updates
• Marketing and promotional communications (with your consent)
• Analyzing usage patterns to enhance our platform
• Ensuring security and preventing fraud

4. AI Processing and Data Usage

Gitme.ai uses artificial intelligence to process and analyze your content data. Our AI systems:

• Extract insights from historical changes in your repositories
• Generate knowledge summaries and documentation
• Provide decision-making assistance based on patterns and relationships

We implement strict data isolation to ensure your data is not used to train AI models for other customers. Your data remains yours and is only used to provide services to you.

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us provide our services
• Business Partners: Companies we collaborate with to offer integrated services
• Legal Requirements: When required by law, legal process, or government requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and employee training.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have the following rights:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Data portability
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at [email protected].

9. International Data Transfers

We may transfer your information to countries other than your country of residence. When we do, we ensure appropriate safeguards are in place to protect your information and comply with applicable data protection laws.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date. Significant changes will be communicated directly to users.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Nanyang Version Management Lab Pte. Ltd., Singapore