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Terms of Service

Last Updated: May 22, 2025

1. Introduction

Welcome to Gitme.ai, an AI-powered knowledge management platform operated by Nanyang Version Management Lab Pte. Ltd. ("NVML", "we", "us", or "our"). By accessing or using our services, you agree to be bound by these Terms of Service ("Terms"). Please read these Terms carefully before using our services.

2. Definitions

  • "Services" refers to the Gitme.ai platform, including all features, functionalities, and user interfaces.
  • "User" or "you" refers to any individual or entity that accesses or uses our Services.
  • "Content" refers to any data, information, code, text, or other materials processed through our Services.
  • "Account" refers to your registered account with Gitme.ai.

3. Account Registration and Security

To use certain features of our Services, you may need to create an Account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your Account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access to your Account
  • Be responsible for all activities that occur under your Account

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans for our Services. Details of these plans, including pricing and features, are available on our website. We reserve the right to modify our subscription plans at any time.

4.2 Payment Terms

Payment for subscription plans is due in advance. You agree to pay all fees associated with your chosen subscription plan. All payments are non-refundable unless otherwise specified or required by law.

4.3 Billing Cycles

Subscription fees are billed on a recurring basis (monthly or annually) until canceled. By subscribing, you authorize us to charge your payment method on a recurring basis.

4.4 Cancellation

You may cancel your subscription at any time through your Account settings or by contacting us. Cancellation will take effect at the end of your current billing cycle.

5. User Content and Licenses

5.1 Your Content

You retain all rights to your Content. By using our Services, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, process, adapt, and display your Content solely for the purpose of providing and improving our Services to you.

5.2 AI Processing

Our Services use artificial intelligence to process and analyze your Content. You acknowledge that:

  • AI processing may not be perfect and may produce inaccurate or incomplete results
  • You are responsible for reviewing and validating any AI-generated outputs
  • We implement data isolation to ensure your Content is not used to train AI models for other customers

6. Acceptable Use

You agree not to use our Services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Upload or transmit malicious code or content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the integrity or performance of our Services
  • Engage in any activity that could harm our Services or other users

7. Intellectual Property Rights

7.1 Our Intellectual Property

Our Services, including all software, designs, text, graphics, logos, and other content, are owned by or licensed to us and are protected by intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

7.2 Feedback

If you provide feedback or suggestions about our Services, we may use this feedback without any obligation to you.

8. Confidentiality

We treat your Content as confidential and will not disclose it to third parties except as necessary to provide our Services or as required by law. For more information, please refer to our Privacy Policy.

9. Disclaimers and Limitations of Liability

9.1 Service Provided "As Is"

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure.

9.2 Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or in connection with your use of our Services.

9.3 Cap on Liability

In no event shall our total liability to you for all claims exceed the amount paid by you to us for the Services during the twelve (12) months preceding the event giving rise to the liability.

10. Indemnification

You agree to indemnify, defend, and hold harmless NVML, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses, including reasonable attorneys' fees, arising out of or in connection with your use of our Services, your Content, or your violation of these Terms.

11. Term and Termination

These Terms will remain in effect until terminated by either you or us. You may terminate these Terms by discontinuing use of our Services and canceling your Account. We may terminate or suspend your access to our Services at any time for any reason, including if we believe you have violated these Terms.

12. Changes to Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website and updating the "Last Updated" date. Continued use of our Services after such changes constitutes your acceptance of the new Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of Singapore. Any dispute arising out of or relating to these Terms shall be resolved through arbitration in Singapore in accordance with the rules of the Singapore International Arbitration Centre.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede all prior agreements and understandings.

16. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]
Address: Nanyang Version Management Lab Pte. Ltd., Singapore